Ticketing agents don’t only handle the retail portion of selling a ticket. They also deal with planning schedules for customers and helping them reach their destination via the best route and at the lowest cost. Ticketing agents must be familiar with schedules and be able to answer questions about travel times, connections and layovers. Responsibilities Plan and sell transportations, accommodations, insurance and other travel services Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers Book transportation, make hotel reservations and collect payment/fees Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Deal with occurring travel problems, complaints or refunds
Attend travel seminars to remain updated with tourism trends
Enter data into our software and maintain client files
Network with tour operators
Maintain statistical and financial records
Meet profit and sales targets Requirements
• Proven work experience as a travel agent
• Excellent knowledge of computer reservations systems, GDS systems and e-travelling
• IATA certificate
• Fluency in English; multilingualism is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Personal travel experience will be considered an advantage
Send your CV to jobininternationalcom@gmail.com Contact number : 965 96023202 / 965 91100307
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