We are seeking a dynamic and detail-oriented IT Technical Coordinator to join our team. The Technical Coordinator will act as a liaison between our customers and technical department, ensuring efficient assignment of incoming requests, management of the Helpdesk ticketing application, and coordination of projects and Proof of Concepts (PoCs).
Requirements:
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Should have 2+ years of experience in a technical support or coordination role, preferably within an IT service provider environment.
• Strong understanding of Helpdesk ticketing systems and best practices.
• Proven ability to manage multiple tasks and projects simultaneously.
• Indian candidates preferred.
• Immediate joiners with Visa 18 only apply.
Interested candidates, please forward your updated resume to careers@burhantec.com
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