Job Description You will serve as the “go-to-person” for but not limited to IT-related needs and to execute IT infrastructure plans to all of our company projects. You will be directly working with group of IT technicians and must report directly to the Department head in relation to the status and overall progress of the tasks and projects. You must be the Macgyver of the IT Department where you must find quick solutions at each problem presented related to but not limited to IT field.
RESPONSIBILITIES
• To serve as the “go-to-person”, to work as a problem-solver by quickly finding solutions to the problem that may arise from day-to-day work. We need you to be the Macgyver of the company.
• Must be available 24/7 on call especially in times of emergency situations
• Maintenance & installation of hardware/softwares.
• Project management (IT infrastructure) – Assist in IT projects and IT project deployments over sister companies. Setting up meetings & plans with various companies in accomplishing projects/tasks given by the superior.
• Maintain network equipment, servers, workstations, and devices.
• Installation including maintenance of Audio Visual, including video conference, equipment.
• Adhering to IT support procedures, best practices, SOPs and other IT guidelines.
• Maintaining & managing the hosted Email Servers
• Maintaining company user mail IDs & websites
• Administering the Storages
• Installation & Maintenance of Cisco IP, PBX and IP Telephone systems
• Managing the Virtual servers (Microsoft & VMWare)
• Maintaining the server back-up.
• Maintaining the the Network
• Securing the Company Data from all kinds of Hacks and Threats
• Handling the technical issues of large format Plotters and scanners
• Identify problems which require additional expertise and take appropriate action including referring problems requiring high level support, in a cost effective and timely manner.
• Keep up to date with current IT trends.
• Maintain satellite receivers, its subscription and making it sure that it works uninterruptedly.
DESIRABLE QUALIFICATIONS
• BSc-IT or BCA
• At least one Storage certifications
• ITIL
• Microsoft certifications MCSA, MCSE
• Cisco CCNA, CCNP
• NETWORK+
• Project Management
• Other relevant qualifications
Skills TECHNICAL SKILLS
• Multi Vlan Networks, SonicWALL, Switches, Wi-Fi, Bridges, Routers and Firewalls – Cisco Switches, Cisco ASA Firewalls, Cisco Meraki Switches and Firewalls, Sophos, HP, Dell.
• Experienced with Servers, Blades and SAN storage – Dell, HP, IBM.
• IP Phone infrastructure – & Cisco & other systems
• Networking fundamentals and IT Infrastructure (DHCP, DNS, IPSEC, IPv4, RIP).
• VPNs, Secure Remote access to the company data
• Windows Servers
• Microsoft Office 2010,2013,365 and 2016, Exchange, SharePoint, OneDrive, Visio and Project knowledge.
• Must be tech-savvy: tablets, smartphones, digital white boards etc.
• MFD printers.
• Good knowledge of securing internal servers & websites from security threats
• Understanding of satellite receivers such as OSN, Bein & others. OTHER FACTORS
• Experience working in the Middle East – desirable.
• With valid Kuwait driving license.
• Ability to work under pressure and tight deadlines.
• Ability to work additional hours, must be available 24/7 especially during emergency.
• Ability to work unsupervised and part of the team.
• Enthusiasm a must.
• Good communications skills, Well-mannered and focused
• Arabic is a plus
• Must speak & write perfect English
• Driving license is required itrecruitment.kw@gmail.com
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