Required an IT Engineer with his own visa for a vacancy
• Arabic/English language (Arabic speaker)
• People ITIL v3 Foundation or ITIL v4 Foundation certified
• ServiceNow workflow tool with a service catalog
• Service Time and SLAs
• Remote Desktop Management tool: SCCM from customer or LogMeIn
• Ticket documentation in English
• Refresh: 25% per year
• PC models: HP 840 G3 and a few 1040
If the conditions are ok kindly send me your cv at anish@excis.com
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