We have immediate openings for Desktop support Engineers.
No of positions : 15 years of
Experience : 2 to 10 yrs
Visa Type : Transferable Visa 18
Desktop Support Engineer Responsibilities:
• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Traveling to the client’s location or connecting via remote link.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training on computer operation and management.
• Completing job reports and ordering supplies.
• Oversee and update assigned support service requests.
• Handle daily technical support activities on desktop support, data network and server management.
• Setup desktop computers and peripherals and test network connections.
• Install and test desktop software applications and internet browsers.
• Test computers to ensure proper functioning of computer systems.
• Train end users on usage of computer hardware and software.
• Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
• Adhere to policies as per corporate manuals and directives.
• Extend computer support for systems’ software and hardware.
• Setup computers and install software for various applications and programs.
• Interact with staff on desktop problems and their resolution.
• Network and connect computers within organization to better communication.
• Order or buy computer systems and liaise with purchase and supplies department.
• Maintain computer peripheral devices like printers and resolve associated problems.
Qualification : Graduation in Computer or IT if interested
Please send your cv to syed.recruite@gmail.com
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